We are committed to our staff in the area of education. Each Customer Service Representative is required to obtain their agent's license in Property and Casualty. We are also required by the State of Ohio to have 20 hours of continuing education every two years. Many staff members continue to work on designations acknowledged by the insurance industry. We are constantly working to update our knowledge so that we can better serve you, our customer.

Hamilton 319 North Second Street Hamilton, Ohio 45011 p: 513.868.9000 f: 513.863.7277 toll free: 1.800.595.7076 Map Email Hamilton Location

West Chester 7413 Squire Court West Chester, Ohio 45069 p: 513.755.8500 f: 513.755.6830 toll free: 1.866.829.0757 Map Email West Chester Location

Management/Sales Craig F. Wilks, President William C. Wilks, Founder Michael Aiken, Life Insurance Sales Kathy Lauer, Health Insurance Sales Larry J. Slocum, All Lines Sales Steve Nguyen, Group Health Ins. Sales Tim Sloneker, Life Insurance Sales	Personal Insurance Hallie Gambrell, Notary - Hamilton Judy Metzler - Hamilton Anne Phelps - West Chester (A-M) Joyce Norris - West Chester (N-Z) Linda Noes - Hamilton Vickie Furginson - Hamilton Kathy J. Lauer - Hamilton
Financial Services/Accounting Wilma Davidson, Notary, Accounting Mgr Bonnie Mackay, Accounting - West Chester Vickie Furginson, Accounting - Hamilton	Commercial Insurance Kathy Simpson, Commerical Lines Mgr - Hamilton Wilma Davidson - Hamilton Bonnie Mackay, Commerical Lines Mgr - West Chester Joyce Norris - West Chester
Loss Control Kevin Oleckniche (Cincinnati Insurance) Mario Lario (Ohio Casualty)	Inspection Philco Reports

Emergency Phone Numbers
Craig F. Wilks: 513.896.5775, cell # 513.266.7688
Progressive Claims: 1.800.776.4737 - (24hr.)
State Auto Claims: 1.800.766.1853 (ext. 5118) - (24hr.)
Cincinnati Insurance Claims: Steve Miller 513.829.8139, cell # 513.518.7488
Cincinnati Insurance Claims: Matt Nartker 513.737.1062, cell # 513.532.8535
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Ohio Casualty Claims: 1.800.366.6446 - (24hr.)
Progressive Payment Center: 1.800.925.2886 - (24hr.)
State Auto Payment Center: 1.800.944.9950
Ohio Casualty Payment Center: 1.800.543.1953